GoEngineering’s Acquisition of Rapid PSI FAQ
September 15, 2023
It is our goal at GoEngineer to improve your customer experience. You can expect to work with the same amazing Rapid PSI team you know and trust, now with even more resources and support.
GoEngineer offers a toll-free technical support hotline for additive manufacturing available from 7:00 a.m. – 7:00 p.m. Central Time 1-855-470-0647.
In addition, GoEngineer operates multiple training/support centers for use by your remote employees, contractors, partners, or other divisions of your company.
Orders for materials, consumables, and other Stratasys or UltiMaker/MakerBot-related products will now be processed directly with the GoEngineer customer service team.
Their contact information can be found below:
Materials and Consumables
GoEngineer AM Technical Support Team
739 Ft Union Blvd, Midvale, UT 84047
Ph. 801-359-6100 / Fax (801) 359-6169
GoEngineer is headquartered in the Salt Lake City, Utah metropolitan area, where it maintains a full-service office and call center providing expanded hours of toll-free, centralized technical support and customer service to all customers. Additionally, GoEngineer maintains full-service branch offices and certified training centers throughout the continental United States. GoEngineer has a PLM group headquartered in Denver, Colorado, and serves customers throughout North America.
Approximately 630 employees, including over 200 certified technical, product, and industry experts.
You will not experience any delays with regards to this news. Please consult with your normal team member.
If you're a current Rapid PSI customer, consult your normal team member.
GoEngineer will begin working with you to update all records to reflect the new name and tax information.
Yes, you will continue to be served by Rapid PSI location and team members as well as opening up access to additional GoEngineer products, services, and resources.
GoEngineer has a solid history of listening to its customers, delivering affordable and effective solutions to them, and contributing to their continued success.
We have a successful track record of integrating and onboarding new businesses to further improve our CAD design and manufacturing products, solutions, and services. We seek out companies that align with our customer-centric and innovative culture and strive to integrate the elements that will best benefit our customers.
We look forward to getting to know you and working with you!